Check my warranty

Not sure if it’s still under warranty? We’ll check.

Call or text the brand, model and serial number from the data plate on your unit. We service all brands, and we install American Standard.

Call 361-446-6925 Where’s my data plate?

You’ll need: Brand, model and serial number
No cooling or a leak?: Call 361-446-6925, 24/7
Office: Mon–Fri, 8 AM–5 PM

Your equipment

Tell us what you have.

Copy the model and serial number exactly as they appear on the label. A photo of the label helps, too. If the air is out or water is leaking, call right away: 361-446-6925.

1Find the data plate (see the guide below).
2Call or text us the brand, model and serial number.
3We check it and get back to you.

Call 361-446-6925 with your model and serial number

Have the data plate in front of you. We check it and tell you what we find. The phone is answered 24/7.

Call 361-446-6925 Text 361-446-6925

Texting? Send the brand, model and serial number, or a photo of the label. Texts are read during office hours, Monday through Friday, 8 AM to 5 PM. For no cooling or a leak, call.

Where to find your data plate

Look for a metal or sticker label.

It lists the brand, model number and serial number. It’s often called the data plate, nameplate or rating plate. Turn the system off at the thermostat before you look, and don’t open any panels.

Outdoor unitOn a side or back panel, often near a top corner or above where the copper lines connect. American Standard puts it on the top, right-rear.

Indoor unit or air handlerIn the closet, attic or garage. Look on the front panel, or on the inside of the panel door.

FurnaceOn the right or left side of the cabinet, or on the inside of the front door. Leave the burner door closed.

Can’t find it, or the label is faded? Your installation paperwork may list it. Or call us and we’ll help.

Look it up yourself

Manufacturer warranty lookups.

Each brand runs its own public lookup. You’ll need your serial number, and some sites ask for your last name. These links go to the manufacturer’s site.

American StandardSerial number; last name optionalamericanstandardair.com →TraneSerial number; last name optionaltrane.com →CarrierSerial number; whether you’re the original buyer; then pick your modelcarrier.com →BryantSerial number; whether you’re the original buyerbryant.com →LennoxSerial number (plus last name for the certificate)lennox.com →GoodmanSerial number, model, last name and install type; zip optionalgoodmanmfg.com →DaikinSerial number, last name, zip and install typedaikincomfort.com →

These are the manufacturers’ own sites. Questions? Call 361-446-6925. Don’t see your brand? Call or text, and we’ll check it for you.

Rather just call? 361-446-6925.

The phone is answered 24/7. Office Monday through Friday, 8 AM to 5 PM.

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